Shipping Policy

CREATIVE JEWELLERY ("we" and "us") is the operator of (https://www.Creativejewellery.in) ("Website"). By placing an order through this Website you will be agreeing to the terms below. These are provided to ensure
both parties are aware of and agree upon this arrangement to mutually protect
and set expectations on our service.

We currently shipped for India.

Orders are generally shipped within 4 - 6 days. After you placing an order, we will estimate shipping and delivery dates for you.

Handling and Transit Time:
Handling Time: 1 - 2 days
Transit Time: 3 - 5 days
Order Cut of Time: 9.00 A.M.

In case of delay for any reason, we will immediately contact you.

Shipping Cost
Free domestic shipping for all orders

Incorrect Address
If you put an incorrect address during checkout and product return to our store after delivery, then we will not be responsible for loss your order.

1. General
Subject to stock availability. We try to maintain accurate stock counts on our website but from time-to-time there may be a stock discrepancy and we will not be able to fulfil all your items at time of purchase. In this instance, we will fulfil the available products to you, you may receive similar item or different item than you have order in case of COD order.in case of prepaid order we will ask you if you want to wait for restock order or want another product

2. Shipping Costs
shipping costs are calculated during checkout based on weight, dimensions and destination of the items in the order. Payment for shipping will be collected with the purchase.
This price will be the final price for shipping cost to the customer.

3. Returns
3.1 Return Due To Change Of Mind
CREATIVE JEWELLERY will happily accept returns due to change of mind as long as a request to return is received before we ship the product after we ship the product you can reject the delivery we will not able to cancel from our side

3.2 Warranty Returns
CREATIVE JEWELLERY will not entertain any warranty claim

4. Delivery Terms
4.1 Transit Time Domestically
In general, domestic shipments are in transit for 2 - 7 days

4.2 Transit time Internationally
Generally, orders shipped internationally are in transit for 4 - 22 days. This varies greatly depending on the courier you have selected. We are able to offer a more specific estimate when you are choosing your courier at checkout.

4.3 Dispatch Time
Orders are usually dispatched within 2 business days of payment of order
Our warehouse operates on Monday - Friday during standard business hours, except
on national holidays at which time the warehouse will be closed. In these instances, we take steps to ensure shipment delays will be kept to a minimum.

4.4 Change Of Delivery Address
For change of delivery address requests, we are able to change the address at any time before the order has been dispatched.

4.5 P.O. Box Shipping
CREATIVE JEWELLERY will ship to P.O. Box addresses using postal services only. We are unable to offer couriers services to these locations.

4.6 Military Address Shipping
we are not able to ship to military addresses . We are unable to offer this service using courier services.


4.7 Delivery Time Exceeded
if delivery time has exceeded the forecasted time, please contact us so that we can conduct an investigation.

5. Tracking Notifications
upon dispatch, customers will receive a tracking link from which they will be able to follow the progress of their shipment based on the latest updates made available by the shipping provider.

6. Parcels Damaged In Transit
if you find a parcel is damaged in-transit, if possible, please reject the parcel from the courier and get in touch with our customer service of courier. If the parcel has been delivered without you being present, please contact customer service courier with next steps

7. Duties & Taxes
Sales tax has already been applied to the price of the goods as displayed on the website


8. Cancellations
if you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, please refer to our refund policy.

9. Insurance
Parcels are insured for loss and damage up to the value as stated by the courier.

9.1 Process for parcel damaged in-transit
we will process a refund or replacement as soon as the courier has completed their investigation into the claim.

9.2 Process for parcel lost in-transit
we will process a refund or replacement as soon as the courier has conducted an investigation and deemed the parcel lost.

10. Customer service
for all customer service enquiries, please email us at support@creativejewellery.in. CREATIVE JEWELLERY ("we" and "us") is the operator of (https://www.creativejewellery.in) ("Website").